{"id":1127,"date":"2023-06-22T17:12:17","date_gmt":"2023-06-22T17:12:17","guid":{"rendered":"https:\/\/bullfrogtech.com\/support-technique\/"},"modified":"2023-07-14T05:42:16","modified_gmt":"2023-07-14T05:42:16","slug":"support-technique","status":"publish","type":"page","link":"https:\/\/bullfrogtech.com\/fr\/support-technique\/","title":{"rendered":"Support technique"},"content":{"rendered":"\t\t
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Support technique\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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Assistance \u00e0 la client\u00e8le et demandes de renseignements sur les produits<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAdresse \u00e9lectronique\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tinfo@BullfrogTech.com <\/a>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tT\u00e9l\u00e9phone\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\t1-888-598-7504<\/a>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAdresse \u00e9lectronique\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tsupport@BullfrogTech.com<\/a>\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Questions les plus fr\u00e9quentes sur l'assistance technique\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMon PIN PAD de paiement ne r\u00e9pond pas aux demandes d'autorisation de BullfrogPay.<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Il est assez fr\u00e9quent qu’un DPA de paiement par code PIN cesse de r\u00e9pondre aux demandes d’autorisation de BullfrogPDV. Le moyen le plus rapide de r\u00e9soudre ce probl\u00e8me est de red\u00e9marrer le PIN PAD. Consultez votre guide des services aux commer\u00e7ants pour savoir comment red\u00e9marrer votre PIN PAD.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMon imprimante n'imprime pas les re\u00e7us ou les rapports<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
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  1. V\u00e9rifier qu’il y a du papier dans l’imprimante<\/li>\n
  2. Mettre l’imprimante hors tension, puis \u00e0 nouveau sous tension<\/li>\n
  3. Appelez le service d’assistance au 1-888-598-7504 si le probl\u00e8me n’est pas r\u00e9solu.<\/li>\n<\/ol>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tJ'ai oubli\u00e9 mon mot de passe BullfrogPDV<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Contactez votre responsable pour r\u00e9initialiser votre compte utilisateur BullfrogPDV. Vous serez alors invit\u00e9 \u00e0 saisir un nouveau mot de passe lors de votre prochaine connexion \u00e0 BullfrogPOS.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tJe ne peux pas me connecter \u00e0 Bullfrog Cloud<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Si vous recevez un message lorsque vous vous connectez, indiquant que votre mot de passe n’est pas correct, cliquez sur le lien \u00ab\u00a0Mot de passe oubli\u00e9\u00a0\u00bb situ\u00e9 juste sous le bouton vert de connexion. Vous recevrez alors une r\u00e9ponse automatique dans votre bo\u00eete aux lettres \u00e9lectronique avec des instructions sur la r\u00e9initialisation de votre mot de passe.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIl manque des donn\u00e9es de vente sur mon compte Bullfrog Cloud<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Les donn\u00e9es de votre (vos) terminal(aux) de paiement sont synchronis\u00e9es en permanence avec le cloud pendant votre journ\u00e9e de travail. Si les donn\u00e9es ne sont pas sur le nuage de Bullfrog, il y a un probl\u00e8me avec votre connexion Internet. Essayez ceci :<\/p>

    • Red\u00e9marrez votre\/vos PDV Lane(s) et v\u00e9rifiez \u00e0 nouveau dans environ 5 minutes.<\/li>
    • S’il est toujours manquant, contactez notre \u00e9quipe d’assistance 1-888-598-7504<\/li><\/ul><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Support technique Assistance \u00e0 la client\u00e8le et demandes de renseignements sur les produits Adresse \u00e9lectronique info@BullfrogTech.com T\u00e9l\u00e9phone 1-888-598-7504 Adresse \u00e9lectronique support@BullfrogTech.com Questions les plus fr\u00e9quentes sur l’assistance technique Mon PIN PAD de paiement ne r\u00e9pond pas aux demandes d’autorisation de BullfrogPay. Il est assez fr\u00e9quent qu’un DPA de paiement par code PIN cesse de r\u00e9pondre […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-1127","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nSupport technique - BullfrogTech<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bullfrogtech.com\/fr\/support-technique\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Support technique - BullfrogTech\" \/>\n<meta property=\"og:description\" content=\"Support technique Assistance \u00e0 la client\u00e8le et demandes de renseignements sur les produits Adresse \u00e9lectronique info@BullfrogTech.com T\u00e9l\u00e9phone 1-888-598-7504 Adresse \u00e9lectronique support@BullfrogTech.com Questions les plus fr\u00e9quentes sur l’assistance technique Mon PIN PAD de paiement ne r\u00e9pond pas aux demandes d’autorisation de BullfrogPay. 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