How can I get access to technical support?
BullfrogTech Support is available 24 hours a day, 7 days a week for every customer. You can contact us over the phone 1-888-598-7504 or by email support@BullfrogTech.com.
What is BullfrogPay?
BullfrogPay is a virtual wallet that can be attached to ID cards and reloaded at any time.
Can I withdraw my funds from BullfrogPay?
Absolutely! Simply login to the BullfrogPay Payment Centre and withdraw some, or all of your current balance.
Can I order food with my phone?
Yes. The Bullfrog Mobile Ordering App is available to all BullfrogTech clients. Skip the line! Learn more on our Mobile Ordering page.
What eCommerce solutions facilitate social distancing?
1. Mobile Ordering App: Accessible from any device, our Mobile Ordering App manages the flow and volume of people coming and going from the cafeteria to maintain safe levels of social distancing. Read more about Mobile Ordering.
2. BullfrogPay: BullfrogPay is a unique way to safely and securely accept payments without ever needing to handle cash. It can be added to any student card, employee card, or RFID card and can be managed virtually through our online dashboard. It is fully integrated with the Bullfrog POS system and our Mobile Ordering App.
Do you offer cloud-based technology?
The Bullfrog POS not a cloud-based system, it is cloud-driven. This means your POS system can operate even if your internet is down. When your internet is back up and running, all data moving between POS and our Cloud module will catch up all by itself! There is no data loss with BullfrogTech.
Can I get reporting in real-time?
Yes. Access all reporting online on demand from our dashboard.
Will Bullfrog POS work if the internet goes down?
Bullfrog POS has no direct dependency on the internet. You can perform all POS tasks without a connection! However, credit and debit machines do require an internet connection so you may be only able to accept cash during an internet outage. When your internet is back up and running, all data moving between POS and our Cloud module will catch up all by itself! There is no data loss with BullfrogTech.
Can I generate financial reports?
We provide a wide range of financial information about your retail operations, payments and customer activity. Your financial team an export all the information they need from our dashboard.
What credit cards does your system support?
The Cards you choose to accept are up to you and your card payment provider.
How can I book a demo?
Contact us to book a demo.
What operating system does BullfrogTech run on?